Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 48 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"Really wish your company was in New Zealand - you give such great customer service!"
Elizabeth, Auckland NZ
"Thank you for your help via your delightful customer service person. I find that Zen Herbal Gel does help with my arthritis - I hope it will help you when you are 79 years old!"
Julia, Bribie Island QLD
"Many thanks received the items today. Just wanted to say excellent prompt service .. will definately be purchasing again!"
Sara, Banora Point NSW
"Thanks again for the fast delivery of the products I ordered. This is the third time I have purchased from you and the service is excellent. Thanks again!"
Allan, Colo Vale NSW
"Honestly, your service is awesome. I have been ordering the same product from you guys for over a year. The product arrives so promptly and is always free of damage (packaging is well done) and price is very competitive."
Tanya, Seven Hills NSW
"Hi there, would like to say thank you for your service. I just received my order and everything is perfect! I will definitely be ordering from you guys in the future, as I'm big on herbs!"
Aman, Parramatta
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