We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.
Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.
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Returns Policy
"Thanks for your excellent service! Always dependable!"
Chris, Wagga Wagga NSW
"My slim pasta arrived this morning. Thank you for your excellent service."
Antonia, Oatley NSW
"Many thanks for your easy to order/great website (IT background shines through! Nothing worse than a poorly designed website) and fast delivery!"
Kitty, St Peters NSW
"Hi There, just wishing to express my gratitude and congratulate your team. The order arrived today, Thursday and I am most impressed with your speedy delivery and fantastic prices. I will certainly use your internet site again for all my vitamin needs. It was a pleasure doing business with you."
Christine, Tura Beach NSW
"I just wanted to say thanks for the efficiency of this order. I also appreciated that I received a text msg to say my parcel was on the door step. Further I really, really appreciate the fact that a small ice pack was enclosed to keep the items cool. Till our next order… "
Helen, Merrimac Qld
"Hi there, would like to say thank you for your service. I just received my order and everything is perfect! I will definitely be ordering from you guys in the future, as I'm big on herbs!"
Aman, Parramatta
"I received my parcel yesterday, just want to say thanks! The customer service was excellent and the items were well packed, with fast freight."
John, Wangaratta, Vic
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