Shipping Policy

Australia:

Shipping is a flat rate of $8.95 within Australia to all capital cities and most regional centres up to 5kg. Above that amount postage is calculated automatically by weight and postcode. Postage price also includes full tracking details supplied in an email at dispatch.

Aussiehealthproducts.com.au may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided. We aim to have orders processed and dispatched within 2 business days of being received.  Shipping times are approx and are as follows:

Delivery:
SE QLD:  1 - 2 business days
QLD Regional:  3 - 4 business days
NSW:  2 - 3 business days
VIC, ACT, SA:  3 - 5 business days
TAS:  5 - 10 business days
WA, NT:  5 - 10 business days

We apologise that we do not ship internationally with the exception of New Zealand.

New Zealand:

We use Australia Post Courier International.  Shipping is a flat rate of $15 to New Zealand up to 2kg. Parcels over 2kgs are calculated at a base rate of $12.95 + $4 per kilo ( charged in half kilo increments ). For example, a parcel weighing 2.5kgs is calculated at $12.95 + ( 2.5 x $4 ) = $22.95.

Currency:

All prices listed are in Australian dollars.

Payment Methods:

All Visa and MasterCards are accepted, and no surcharges apply.  PayPal, Zip Pay and Direct Deposit also accepted.

"My large and tiny jars of Coconut Oil arrived today. They were so beautifully packed with loving care. Thankyou so much to all Aussie Health Staff."
Maree, Canberra ACT
"Many thanks received the items today. Just wanted to say excellent prompt service .. will definately be purchasing again!"
Sara, Banora Point NSW
"Just wanted to say how impressed I was at your great service. You got our order here quicker than if I had ordered something in New Zealand. Thanks for your super quick delivery - I will definitely be ordering from you again! Very impressed. "
Elizabeth, Auckland, New Zealand
" Hello, I just wanted to let you know that I received my black beans yesterday, and I'm very impressed with the end-to-end customer service you provide via your website. The product was exactly as described and it was delivered within 48 hours. I'll be using you again. "
Peter, North Parramatta NSW
"Thankyou Aussie Health. Package arrived within 4 days and I've been eating my products ever since. Haven't baked the cake mix yet, but that's happening on Friday. Will definitely be doing business with you in the future!"
Gail, Scotts Head NSW
"Well done!! Newsletter is ALWAYS interesting to me - and I have a habit of skipping these things in my inbox....but always leave yours there until I have time to read!!! It is refreshingly honest and informative without any pressure to purchase, and I enjoy the blurbs that often accompany whether a product has been tried by you or not....so now you have practically my full review!! :)"
Karin, Hardwicke Bay SA:
"Thank you for your very fast postage of my order, which arrived this morning. I am very impressed with your service and communication, as well as the very long expiry date on this jar. I didn’t even get that from M&P direct. I have to use this product for a skin condition, so will be buying this every year, hopefully from you. "
Susan, Kandos NSW
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