Shipping Policy

Australia:

Shipping is a flat rate of $8.95 within Australia to all capital cities and most regional centres up to 5kg. Above that amount postage is calculated automatically by weight and postcode. Postage price also includes full tracking details supplied in an email at dispatch.

Aussiehealthproducts.com.au may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided. We aim to have orders processed and dispatched within 2 business days of being received.  Shipping times are approx and are as follows:

Delivery:
SE QLD:  1 - 2 business days
QLD Regional:  3 - 4 business days
NSW:  2 - 3 business days
VIC, ACT, SA:  3 - 5 business days
TAS:  5 - 10 business days
WA, NT:  5 - 10 business days

We apologise that we do not ship internationally with the exception of New Zealand.

New Zealand:

We use Australia Post Courier International.  Shipping is a flat rate of $15 to New Zealand up to 2kg. Parcels over 2kgs are calculated at a base rate of $12.95 + $4 per kilo ( charged in half kilo increments ). For example, a parcel weighing 2.5kgs is calculated at $12.95 + ( 2.5 x $4 ) = $22.95.

Please note, that any applicable NZ customs duties or NZ GST are the responsibility of the customer.

Currency:

All prices listed are in Australian dollars.

Payment Methods:

All Visa and MasterCards are accepted, and no surcharges apply.  PayPal, Zip Pay and Direct Deposit also accepted.

"Thank you for your help via your delightful customer service person. I find that Zen Herbal Gel does help with my arthritis - I hope it will help you when you are 79 years old!"
Julia, Bribie Island QLD
"Great time on delivery, the deodorant smells awesome, thanks heaps, will order again soon!"
Damien, Sea Lake VIC
"Thank you. Received my order today, very quick and efficient! "
Harley, Booker Bay NSW:
"Hi there, would like to say thank you for your service. I just received my order and everything is perfect! I will definitely be ordering from you guys in the future, as I'm big on herbs!"
Aman, Parramatta
"I just wanted to send you a quick email to say your website is the BEST I've ever used for on-line ordering! Very easy to navigate, no slow connections, all the buttons worked as expected, streamlined process from start (as a new customer) to end. We've lived remote for 10+ years and do a lot of on-line ordering, so wanted to say THANK YOU for focusing on the customer experience during the website ordering process."
Sally, NT
"I have received my order today. I just want to thank your company for such prompt attention and delivery of my order."
Ana, Thornbury VIC
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