Shipping Policy

Australia:

Courier shipping is a flat rate of $8.95 within Australia to all capital cities and most regional centres up to 5kg. Above that amount postage is calculated automatically by weight and postcode. Shipping price also includes full tracking details supplied in an email at dispatch. Note, courier may leave parcel if no-one is home.

Australia Post is a shipping option available on the cart page, and is required for PO boxes, Parcel Lockers or where signature is required.

State: Dispatch time (Business Days)* Delivery time (AFTER Dispatch)*
SE QLD 2 business days 1 - 2 business days
QLD Regional 2 business days 3 - 4 business days
NSW 2 business days 2 - 3 business days
VIC, ACT, SA 2 business days 5 - 7 business days
TAS 2 business days 3 - 5 business days
WA, NT 2 business days 5 - 10 business days

* We aim to have orders processed and dispatched within 2 business days of being received. Shipping times are approx. We also may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided.

We apologise that we do not ship internationally with the exception of New Zealand.

New Zealand:

We use Australia Post Courier International.  Shipping is a flat rate of $15 to New Zealand up to 2kg. Parcels over 2kgs are calculated at a base rate of $12.95 + $4 per kilo ( charged in half kilo increments ). For example, a parcel weighing 2.5kgs is calculated at $12.95 + ( 2.5 x $4 ) = $22.95.

Please note, that any applicable NZ customs duties or NZ GST are the responsibility of the customer.

Currency:

All prices listed are in Australian dollars.

Payment Methods:

All Visa and MasterCards are accepted, and no surcharges apply.  PayPal, Zip Pay and Direct Deposit also accepted.

"Hi, I just received my order today and I'm extremely happy with the long expiry dates. When I've purchased these products locally they usually don't have a long shelf life. Very happy, thank you "
Kerry, Mt Barker WA
"Hi there, just wanted to say that I loved the St Dalfours little serving tray that you sent last time (I can see there is a gift item on my order again today - thank you). I love your web site, it is easy to navigate and responds very quickly, and the ordering process is very streamlined. You have things I just can't order online or go into a store within my local shops and buy easily."
Rebecca, Port Kembla NSW
"Just a quick note to let you know that our products arrived today. Thank you again for your help... they smell lovely.... can't wait to use them."
Nicole, Longford TAS
"Many thanks for your excellent service."
Jennifer, Maryborough QLD
"I just wanted to say thanks for the efficiency of this order. I also appreciated that I received a text msg to say my parcel was on the door step. Further I really, really appreciate the fact that a small ice pack was enclosed to keep the items cool. Till our next order… "
Helen, Merrimac Qld
"Hi there, would like to say thank you for your service. I just received my order and everything is perfect! I will definitely be ordering from you guys in the future, as I'm big on herbs!"
Aman, Parramatta
"Thank you for your very fast postage of my order, which arrived this morning. I am very impressed with your service and communication, as well as the very long expiry date on this jar. I didn’t even get that from M&P direct. I have to use this product for a skin condition, so will be buying this every year, hopefully from you. "
Susan, Kandos NSW
previous next

We accept

PayPal Visa Mastercard and Direct Deposit Accepted

Secured by 256bit encryption