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Shipping Policy

Australia:

Shipping is a flat rate of $8.95 within Australia to all capital cities and most regional centres up to 5kg. Above that amount postage is calculated automatically by weight and postcode. Postage price also includes full tracking details supplied in an email at dispatch.

Aussiehealthproducts.com.au may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided. We aim to have orders processed and dispatched within 2 business days of being received.  Shipping times are approx and are as follows:

Delivery:
SE QLD:  1 - 2 business days
QLD Regional:  3 - 4 business days
NSW:  2 - 3 business days
VIC, ACT, SA:  3 - 5 business days
TAS:  5 - 7 business days
WA, NT:  5 - 10 business days

We apologise that we do not ship internationally with the exception of New Zealand.

New Zealand:

We use Australia Post Express Courier International. Shipping is a flat rate of $15 to New Zealand up to 2kg. Parcels over 2kgs are calculated at a base rate of $12.95 + $4 per kilo ( charged in half kilo increments ). For example, a parcel weighing 2.5kgs is calculated at $12.95 + ( 2.5 x $4 ) = $22.95.

Currency:

All prices listed are in Australian dollars.

Payment Methods:

All Visa and MasterCards are accepted, and no surcharges apply. PayPal and Direct Deposit also accepted.

"Thanks for the great communication, I look forward to dealing with your company again in the future."
Anne, Dulwich Hill NSW
"Received my order today and I just wanted to say thank you. The beetroot chips are fantastic and my dogs love the treats. Thanks again."
Marie, Jabiru NT
"Thanks again for the fast delivery of the products I ordered. This is the third time I have purchased from you and the service is excellent. Thanks again!"
Allan, Colo Vale NSW
"Hey there, I got my order today. This is the 3rd time I have ordered from you guys and I couldn't be any more impressed! Super quick turnaround and never a problem with the products. Recommended to all my friends."
Duncan, Rathmines NSW
"Thank you very much for the way you treated my order. It's not often you get help the way I have, I will truly recommend you to all my friends and family. Thanks again guys!"
Rod, Healesville, Vic:
"I just wanted to send you a quick email to say your website is the BEST I've ever used for on-line ordering! Very easy to navigate, no slow connections, all the buttons worked as expected, streamlined process from start (as a new customer) to end. We've lived remote for 10+ years and do a lot of on-line ordering, so wanted to say THANK YOU for focusing on the customer experience during the website ordering process."
Sally, NT
"Have just this moment had the courier drop off my order. Many, many thanks to you and Team Aussie Health Products, for their extremely efficient service! Will be letting my friends know about your company!"
Vee, Gold Coast, Qld
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