Shipping Policy

Australia:

Courier shipping is a flat rate of $8.95 within Australia to all capital cities and most regional centres up to 5kg. Above that amount postage is calculated automatically by weight and postcode. Shipping price also includes full tracking details supplied in an email at dispatch. Note, courier may leave parcel if no-one is home.

Australia Post is a shipping option available on the cart page, and is required for PO boxes, Parcel Lockers or where signature is required.

State: Dispatch time (Business Days)* Delivery time (AFTER Dispatch)*
SE QLD 2 business days 1 - 2 business days
QLD Regional 2 business days 3 - 4 business days
NSW 2 business days 2 - 3 business days
VIC, ACT, SA 2 business days 5 - 7 business days
TAS 2 business days 3 - 5 business days
WA, NT 2 business days 5 - 10 business days

* We aim to have orders processed and dispatched within 2 business days of being received. Shipping times are approx. We also may not be able to provide delivery to all areas, and if so, a full refund of your order will be provided.

We apologise that we do not ship internationally with the exception of New Zealand.

New Zealand:

We use Australia Post Courier International.  Shipping is a flat rate of $15 to New Zealand up to 2kg. Parcels over 2kgs are calculated at a base rate of $12.95 + $4 per kilo ( charged in half kilo increments ). For example, a parcel weighing 2.5kgs is calculated at $12.95 + ( 2.5 x $4 ) = $22.95.

Please note, that any applicable NZ customs duties or NZ GST are the responsibility of the customer.

Currency:

All prices listed are in Australian dollars.

Payment Methods:

All Visa and MasterCards are accepted, and no surcharges apply.  PayPal, Zip Pay and Direct Deposit also accepted.

"Congratulations on your professional web site, customer service, packaging and not to forget, your great products! I look forward to shopping with you again!"
Colleen Blacktown, NSW
"Many thanks for your easy to order/great website (IT background shines through! Nothing worse than a poorly designed website) and fast delivery!"
Kitty, St Peters NSW
"Wow talk about fast delivery! Thanks."
Lea, Tallebudgera QLD
"Thank you so much for the fast delivery of my order and for low prices!"
Lara, Dalby Qld
"Hi Aussie Health team, Thank you, the package arrived today. That was quicker than you quoted and faster than I expected. Much appreciated. Now to try these products. "
Bronwyn, Warrnambool
"Thank you for the prompt service - my delivery arrived yesterday morning. My dairy free granddaughter is going to love the chocolate Santa's, and it will mean she will not miss out when her sibling and cousins opened their gifts. Again, thank you for the service you provide! "
Marion, New Plymouth, NZ
"To all at Aussie Health Products - Thank you. I have received my order. I just need to thank you so much for the amazing packaging - perfect! The ice pack was still frozen so the choccies are in perfect condition. The parcel was also left under cover in a shaded area. Couldn't ask for more! "
Christine, Woronora NSW
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PayPal Visa Mastercard and Direct Deposit Accepted

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