Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"Thank you for your promptly received email. What a refreshing surprise ! A company which actually replies immediately to my inquiries."
Nicole, Longford TAS
"Just wanted to let you know that delivery arrived superfast, and was in my dad's hospital ward by yesterday. Thank you so much. He's stoked!"
Ann, St Leonards NSW
"Hey there, I got my order today. This is the 3rd time I have ordered from you guys and I couldn't be any more impressed! Super quick turnaround and never a problem with the products. Recommended to all my friends."
Duncan, Rathmines NSW
" Hello, I just wanted to let you know that I received my black beans yesterday, and I'm very impressed with the end-to-end customer service you provide via your website. The product was exactly as described and it was delivered within 48 hours. I'll be using you again. "
Peter, North Parramatta NSW
"Thank you so much for the fast delivery of my order and for low prices!"
Lara, Dalby Qld
"Hi there, would like to say thank you for your service. I just received my order and everything is perfect! I will definitely be ordering from you guys in the future, as I'm big on herbs!"
Aman, Parramatta
"I'm blown away! My parcel arrived from interstate 24 hours after it was dispatched, and that was only a few hours after I placed the order! Sensational service. I'm a customer for life. Thank you for such superior service and accuracy. "
Lynette, East Maitland, NSW
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