Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"My large and tiny jars of Coconut Oil arrived today. They were so beautifully packed with loving care. Thankyou so much to all Aussie Health Staff."
Maree, Canberra ACT
"Hi Aussie Health Products, my products arrived today - thank you very much! Excellent service! "
Megan, Biloela QLD
"Many thanks for your excellent service."
Jennifer, Maryborough QLD
"Just wanted to say how impressed I was at your great service. You got our order here quicker than if I had ordered something in New Zealand. Thanks for your super quick delivery - I will definitely be ordering from you again! Very impressed. "
Elizabeth, Auckland, New Zealand
"Thank you very much for the way you treated my order. It's not often you get help the way I have, I will truly recommend you to all my friends and family. Thanks again guys!"
Rod, Healesville, Vic:
"I just wanted to say thanks for the efficiency of this order. I also appreciated that I received a text msg to say my parcel was on the door step. Further I really, really appreciate the fact that a small ice pack was enclosed to keep the items cool. Till our next order… "
Helen, Merrimac Qld
"Just wanted to say thank you for getting my order sent out, but also to Congratulate your business on how well my goods were packed, transported and delivered. I have never dealt with a business that has such outstanding Customer Service. Thank you to all involved. I will definitely be recommending your business and letting my fellow cake makers know of your existence. "
Karen, Regency Downs Qld
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