Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"Thank you for your help via your delightful customer service person. I find that Zen Herbal Gel does help with my arthritis - I hope it will help you when you are 79 years old!"
Julia, Bribie Island QLD
"Thanks....amazingly my goodies were delivered today. Thank you so much."
Judy, Cabarita Beach NSW
"Honestly, your service is awesome. I have been ordering the same product from you guys for over a year. The product arrives so promptly and is always free of damage (packaging is well done) and price is very competitive."
Tanya, Seven Hills NSW
"I have just received my first order from your company and would like to say that the delivery was speedy and the product Aromaganic hair colour was well packaged. I will be looking at other products you sell, due to the good service. You have a new customer. Thank-you. "
Vicki, Merewether, NSW
"I received my parcel yesterday afternoon. I wanted to thank you, as lately it seems that it takes ages for anything to get anywhere but I ordered on line on Thursday morning and I got my order on Friday afternoon. Congratulations on your efficiency! Very satisfied. "
Elyane, Naturopath, Murwillumbah NSW
"Thank you so much for the great service that you gave with my order of cracked wheat. It is very hard to get up here and I had to troll the internet to find a seller...and I found you!"
Coralie, Trundle NSW
"I would like to say a very big thank you for your excellent customer service. I have ordered twice from your company and I am always impressed how efficient and prompt you package and deliver my orders. Thank you very much, I'm loving my purchases. Keep up the good work and my regards to your team. "
Marianne B, Schofields NSW
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