Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"Thank you for your help via your delightful customer service person. I find that Zen Herbal Gel does help with my arthritis - I hope it will help you when you are 79 years old!"
Julia, Bribie Island QLD
"I'm just sending you this quick email to thank you for the Nougat Limar I ordered off your website last week. They arrived today and I am very happy with everything. I have had this nougat before and it remains one of my favourite things I've ever eaten. Now that I have found your website I will defiantly be back when my supply of nougat runs out, which shouldn't be long at all. "
Chris, Latrobe TAS
"Just a quick note to let you know that our products arrived today. Thank you again for your help... they smell lovely.... can't wait to use them."
Nicole, Longford TAS
"Thanks again for the fast delivery of the products I ordered. This is the third time I have purchased from you and the service is excellent. Thanks again!"
Allan, Colo Vale NSW
"Well done!! Newsletter is ALWAYS interesting to me - and I have a habit of skipping these things in my inbox....but always leave yours there until I have time to read!!! It is refreshingly honest and informative without any pressure to purchase, and I enjoy the blurbs that often accompany whether a product has been tried by you or not....so now you have practically my full review!! :)"
Karin, Hardwicke Bay SA:
"I have received my order today. I just want to thank your company for such prompt attention and delivery of my order."
Ana, Thornbury VIC
"Thank you so much for the great service that you gave with my order of cracked wheat. It is very hard to get up here and I had to troll the internet to find a seller...and I found you!"
Coralie, Trundle NSW
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