Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"My large and tiny jars of Coconut Oil arrived today. They were so beautifully packed with loving care. Thankyou so much to all Aussie Health Staff."
Maree, Canberra ACT
"I'm just sending you this quick email to thank you for the Nougat Limar I ordered off your website last week. They arrived today and I am very happy with everything. I have had this nougat before and it remains one of my favourite things I've ever eaten. Now that I have found your website I will defiantly be back when my supply of nougat runs out, which shouldn't be long at all. "
Chris, Latrobe TAS
"WOW! Just how fast are you guys at Aussiehealth? My parcel has just been delivered! I can honestly state I have NEVER received such prompt service. Well done Aussiehealth!!! Your company will now be my first stop for all my health product requirements. Thank you so very much. "
Chris, Dunedin NZ
"Thankyou Aussie Health. Package arrived within 4 days and I've been eating my products ever since. Haven't baked the cake mix yet, but that's happening on Friday. Will definitely be doing business with you in the future!"
Gail, Scotts Head NSW
"I received my parcel yesterday, just want to say thanks! The customer service was excellent and the items were well packed, with fast freight."
John, Wangaratta, Vic
"I just wanted to send you a quick email to say your website is the BEST I've ever used for on-line ordering! Very easy to navigate, no slow connections, all the buttons worked as expected, streamlined process from start (as a new customer) to end. We've lived remote for 10+ years and do a lot of on-line ordering, so wanted to say THANK YOU for focusing on the customer experience during the website ordering process."
Sally, NT
"To all at Aussie Health Products - Thank you. I have received my order. I just need to thank you so much for the amazing packaging - perfect! The ice pack was still frozen so the choccies are in perfect condition. The parcel was also left under cover in a shaded area. Couldn't ask for more! "
Christine, Woronora NSW
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