Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"Hi, I just received my order today and I'm extremely happy with the long expiry dates. When I've purchased these products locally they usually don't have a long shelf life. Very happy, thank you "
Kerry, Mt Barker WA
"Thank you very much for getting my order here on time! Everything was packed so well, all wrapped up. It makes a change from some other food parcels I've received. I am very happy with everything and will pass the word around to family and friends."
Joanne, Chermside QLD
"Thanks for the great communication, I look forward to dealing with your company again in the future."
Anne, Dulwich Hill NSW
"Just wanted to say how impressed I was at your great service. You got our order here quicker than if I had ordered something in New Zealand. Thanks for your super quick delivery - I will definitely be ordering from you again! Very impressed. "
Elizabeth, Auckland, New Zealand
"Thankyou Aussie Health. Package arrived within 4 days and I've been eating my products ever since. Haven't baked the cake mix yet, but that's happening on Friday. Will definitely be doing business with you in the future!"
Gail, Scotts Head NSW
"To all at Aussie Health Products - Thank you. I have received my order. I just need to thank you so much for the amazing packaging - perfect! The ice pack was still frozen so the choccies are in perfect condition. The parcel was also left under cover in a shaded area. Couldn't ask for more! "
Christine, Woronora NSW
"Gail, Creswick, Vic: Thought I'd drop a quick note to say my order arrived by Courier in perfect order this morning. Very pleased to receive it. Look forward to trying everything and reading my book, and to placing more orders. "
Gail, Creswick, Vic
previous next

We accept

PayPal Visa Mastercard and Direct Deposit Accepted

Secured by 256bit encryption