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Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 48 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"Thank you for your help via your delightful customer service person. I find that Zen Herbal Gel does help with my arthritis - I hope it will help you when you are 79 years old!"
Julia, Bribie Island QLD
"Thank you so much for all your help. Love dealing with Aussie Health Products, you are all so kind and helpful!"
Claire, Mackay QLD
"Thank you very much for the way you treated my order. It's not often you get help the way I have, I will truly recommend you to all my friends and family. Thanks again guys!"
Rod, Healesville, Vic:
"Well done!! Newsletter is ALWAYS interesting to me - and I have a habit of skipping these things in my inbox....but always leave yours there until I have time to read!!! It is refreshingly honest and informative without any pressure to purchase, and I enjoy the blurbs that often accompany whether a product has been tried by you or not....so now you have practically my full review!! :)"
Karin, Hardwicke Bay SA:
"Honestly thank God for you! Sadly where I live don't stock what I need ,but you do. I have ordered from you a few times, and yes, I will again and again! Delivery is very quick and price is very good. Thank you very much! Sincerely, Mary"
Mary, Cloncurry Qld
"I received my parcel yesterday, just want to say thanks! The customer service was excellent and the items were well packed, with fast freight."
John, Wangaratta, Vic
"I received my order today and was very impressed with the rapid speed of delivery of my goods. I was really pleased with the service and the products and will be placing future orders. Thank you."
Cheryl Yeppon Qld
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