Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"Thank you for your help via your delightful customer service person. I find that Zen Herbal Gel does help with my arthritis - I hope it will help you when you are 79 years old!"
Julia, Bribie Island QLD
"It's a joy to buy from you. You shipped promptly, thanks! Definitely will buy more from you from now on! "
Maria's Four Hats Providores, Penrith NSW:
"Thank you. Received my order today, very quick and efficient! "
Harley, Booker Bay NSW:
"WOW! Just how fast are you guys at Aussiehealth? My parcel has just been delivered! I can honestly state I have NEVER received such prompt service. Well done Aussiehealth!!! Your company will now be my first stop for all my health product requirements. Thank you so very much. "
Chris, Dunedin NZ
"Hi there, would like to say thank you for your service. I just received my order and everything is perfect! I will definitely be ordering from you guys in the future, as I'm big on herbs!"
Aman, Parramatta
"I would like to say a very big thank you for your excellent customer service. I have ordered twice from your company and I am always impressed how efficient and prompt you package and deliver my orders. Thank you very much, I'm loving my purchases. Keep up the good work and my regards to your team. "
Marianne B, Schofields NSW
"Gail, Creswick, Vic: Thought I'd drop a quick note to say my order arrived by Courier in perfect order this morning. Very pleased to receive it. Look forward to trying everything and reading my book, and to placing more orders. "
Gail, Creswick, Vic
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