Returns Policy

We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 48 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.

Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.

"Congratulations on your professional web site, customer service, packaging and not to forget, your great products! I look forward to shopping with you again!"
Colleen Blacktown, NSW
"Hi there, just wanted to say that I loved the St Dalfours little serving tray that you sent last time (I can see there is a gift item on my order again today - thank you). I love your web site, it is easy to navigate and responds very quickly, and the ordering process is very streamlined. You have things I just can't order online or go into a store within my local shops and buy easily."
Rebecca, Port Kembla NSW
"Just letting you know that I have received my order. Thank you for fast tracking it to arrive on time. We shall look forward to using the products and shall not hesitate to shop with you in the future"
Mary, Mitcham VIC
"It's a joy to buy from you. You shipped promptly, thanks! Definitely will buy more from you from now on! "
Maria's Four Hats Providores, Penrith NSW:
"I just wanted to say thanks for the efficiency of this order. I also appreciated that I received a text msg to say my parcel was on the door step. Further I really, really appreciate the fact that a small ice pack was enclosed to keep the items cool. Till our next order… "
Helen, Merrimac Qld
"I received my parcel yesterday, just want to say thanks! The customer service was excellent and the items were well packed, with fast freight."
John, Wangaratta, Vic
"I just stumbled across your website, love your products, such a fab range, so I will definitely be ordering again. One of the best ranges I have seen in a long time and competitive prices too! "
Nicole, QLD
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